Plava Laguna's Dining Experience Transformation with mDining App

Tracking Meals with mDining at Plava Laguna About Sekom: Sekom provides design, engineering, consulting, construction, and maintenance of information systems. We rely on the world's leading technology to deliver complete solutions for information and communication systems, complex software solutions, and automation. About client: Plava Laguna is a premium hospitality company located on the Croatian coast. Known for its relaxed atmosphere and friendly staff, it's the perfect place to unwind and enjoy a memorable holiday.

Introduction: Plava Laguna wanted to improve dining operations and oversight overconsumption across their objects. With mDining, they found a solution that optimized restaurant management and addressed the challenge of tracking guest consumption. They utilized mDining, a user-friendly tablet app, to replace complex paper tracking. This case study shows how mDining transformed dining management, offering simplicity, efficiency, and improved guest experiences. Challenge: Plava Laguna wanted to improve tracking guest meals accurately. This change was part of their efforts to make stays at Plava Laguna even more enjoyable. Solution: With mDining, they simplified this process. Staff used the intuitive tablet app to monitor guest meals in real-time, eliminating overconsumption issues and ensuring smooth and on-time kitchen operations. mDining provided Plava Laguna with valuable guest data. This enabled personalized guest experiences and enabled easy room charging for extras, offering convenience for guests and staff. Data-driven Decision-making: mDining's analytics offered real-time insights into guest dining habits. By analyzing this data, restaurants optimized food preparation, reduced waste, and improved efficiency. For example, staff could adjust service schedules based on guest dining trends, maximizing resource utilization. mDining saves: food and staff resources time money = resulting in up to 30 % better kitchen operations Transitioning to mDining improved professionalism and efficiency. The app's interface improved guest experiences, supporting Plava Laguna's commitment to excellence in hospitality. They minimized overconsumption, improved efficiency, and provided personalized dining experiences. Testimonial Sekom's mDining made a big difference at Plava Laguna. We swapped paper tracking for an easy tablet app, keeping track of meals in real-time. It made things smoother and guests happier. Dean Jehnić Plava Laguna, Software Support Project Manager

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